If you receive a warning that your connection is too slow for the server, exit your streaming app, re-enter, and play again. If still an issue, force quit and re-open the app and allow it to sit on pause for a bit to buffer. This is a common issue at the beginning of viewing sessions while the connections are being made and the server is getting up to speed.
If you are watching in Chrome and experiencing content that does not play or plays and skips, please try opening the content in a native app (Safari, iOS, tvOS, Android, etc.). This has solved playback issues in about 95% of the cases we’ve seen. If you continue to experience playback issues, please submit an issue in Overseerr (requests.astrocinema.tv).